Does Jump A Roos have private party rooms?
Jump A Roos offers multiple large private rooms and an inflatable chair for the honored child
How many guests can I invite to my kids party?
Each party room accommodates about 35 children. If your party is going to exceed that amount, we do have the option to open up two rooms to form a larger area.
What if I have more than 35 kids?
Additional kids can be accommodated for an additional cost ($12.00) per child. Please contact Jump A Roos for pricing details. If your party exceeds 35 children, we have larger party packages to accommodate you. Additionally our rooms can be expanded to facilitate larger groups, but in order to maintain staff-to-child ratios (for safety), we need to be prepared in advance.
How many adults are allowed?
We encourage participation by all family members and friends to our parties; however our party rooms reach full capacity quickly. Adult family members can sit in our main seating areas while children are in the private rooms. Adult participants that do not bring a child will be required to abide by our security procedures.
Am I responsible for the set up and cleaning of my party room?
You can take on any role you would wish, however, our #1 priority is to afford the host a hassle free time. This should be a special day for both you and your child! Each party is assigned a party concierge whose is responsible for the organization of the entire party from booking, to set up to cleaning up the room to assisting you to your car.
When do I need to provide the final head count?
We ask that you provide us with a final count 48 hours prior to the party to allow us to prepare properly for your event. However, the remainder of your balance is due at the end of your party..
Can I bring my own decorations?
Although we provide a complete table setting, you are allowed to bring your own decorations with the exception of confetti, piñatas and silly string. Please take home any decorations you bring to Jump A Roos. We may charge an additional cleaning fee if there is excessive clean up or damage to the party room.
Does Jump A Roos have balloons??
Yes, we have balloons. They can be purchased when you book your party. Additionally we can blow up balloons for you. There is a charge of $15 per 10 balloons, whether they are yours or ours. This saves you valuable time from having to make an extra stop and saves you from the danger of driving with balloons blocking your sight lines.
Can I bring my own food to the party?
You can bring your own birthday cake. Unless there are allergies or dietary restrictions, outside food and/or beverages are not allowed.
What are my food options?
Your Party Champion will provide you with a catering menu that has a variety of Italian options including pizzas, sandwiches, salad, entrees and chicken wings. You may order a la carte or from one of our popular combos. The Party Champion will serve the food and will handle the clean-up unless specified by the host. Please remember to bring candles, matches and a knife to cut your cake.
Can I bring my own goodie bags?
You may bring your own goodie bags, however Jump A Roos goodie bags are extremely affordable, offer a great variety of items and coupons and are pre-prepared, saving the host valuable time and money.
When do I need to finalize my food order?
In order to ensure timely delivery and preparation of your food, we ask that you finalize your order 48 hours advance. If you need to make adjustments after you have provided the final count, please be aware that the timing of the delivery may be delayed.
How do I reserve my child's party at Jump A Roos?
To get the date and time you want, we advise booking 2 months in advance to reserve your party. However, we will always try to accommodate even the most immediate need with an available time slot. You can either book your party online by clicking here or contact us directly at 305.238.5867. We must have a valid credit card in the host’s name on file. A $100 deposit is required to place your reservation.
How early can I arrive?
You may arrive 15 minutes early to check in with your Party Champion. Your guests will not be allowed into the play area until you arrive. Your guests should arrive when the party time is set to begin. At this time the Party Champion will review with you how the party will run.
Can I spend more time in the party room after the party is over?
All guests must exit the party room two hours after their party start time, however you may find a place and remain at the facility until we close.
If I need to cancel or reschedule can I get a refund on my deposit?
Provided Jump A Roos has the date and time available, you are welcome to reschedule one week prior to your party. Deposits are refundable up to the Sunday preceding your party any cancellations after the Sunday preceding your party will result in the forfeiture of your deposit.
When do I need to make my final payment?
We ask that you provide us with a final count 48 hours prior to the party to allow us to prepare properly for your event. However, we do not take final payment until your party is over. If more kids attend than your final head count, an additional cost per child ($12.00) will be added.
What is your gratuity/tipping policy?
The Party Champion’s goal is to provide you and the birthday child with a memorable experience. Your generosity is greatly appreciated, especially after a job well done.
How do you keep the equipment clean?
At a minimum, our equipment is cleaned twice daily and on an as-needed basis. No food or drink is allowed on the activities. Jump A Roos has committed to sanitizing all inflatable surfaces by Swisher. The service is intended to reduce exposure to germs and cross-contamination for all who visit and play at Jump A Roos, making it a much cleaner environment than rented inflatables, school/public playgrounds or daycare centers. Swisher applies an OSHA-approved, FDA-certified solution that is completely safe for human contact but that kills more than 99.9 percent of commonly encountered germs. The formulation has been engineered to deliver residual germ killing power for a minimum of seven days, ensuring that Jump A Roos effectively covered from one weekly service to the next. The application is performed after hours by expertly trained technicians.